During my work at Aventria Health, I performed UX Research, Usability Audit, created low-high fidelity prototype & wireframes of Aventria Health Patient app/plugin. Identified pain points and solved the UX bottleneck situation of multi-tier user’s data entry. Integrated the modern approach of mobile UX/UI into a limited technology of the EMR’s data entry device.

USER PERSONA
Busy Medical Professional in a fast-paced hospital care situation.

USER PROBLEM
Multitasking, EHR data input, output, and transfer to the patient.

• Environment: Hospital Room
• Timeframe: 5 minutes
• Technology: EHR
• Cognitive Challenge: high, 3-5 clicks max
• Mental Challenge: high, Choose OGE, Send,Print, Save to EHR
• Main Need: Ability to distribute proper materials ( links, texts, media links, health records, etc, to the appropriate outlet.
• Global UX Challenge: Multitasking of user from one single screen.
• Main UX Goal: Reduce Data entry and Data Distribution Time to a minimum, 3 minutes.
• Business Goal: find a place for marketing in the small, UI condensed screen of tablet EHR devices.

UX AUDIT

RAPID PAPER PROTOTYPE

INTERACTIVE MOBILE PROTOTYPE

RESULT

An Outcome Guided Engagement® (OGE®) delivers patient and provider tools at the point of care. It can be integrated within any EHR app, clinical platform, or Web site.

EMPLOYER REFERENCE

“Eleonora was an integral asset on a startup project. She helped develop the user experience and user interface for a complex program. This definitely streamlined our internal understanding and ability to gain stakeholder agreement. She hasHer detailed approach to understanding the user experience, overlaying her expertise and discussing the pros/cons of different methods to accomplish our goals. We had a positive experience and would work with her again! ”
Eric Hoch,VP Technology and Creative Operations, Aventria Health

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